Tracking goods from the point of pick up at origin to the time until they are delivered at the destination is absolutely critical for any business, providing up to date information all the way to support cost control, increased productivity and accurate tracking of information – all of which improves customer satisfaction.
In today’s age customers not only expect their orders to arrive in time but they also need to be able to track their order whilst in transit and request a proof of delivery upon receipt. Oncore Systems provides a wide range of mobile handheld devices and vehicle mount computers including tablet PCs to make these requirements a reality.
Our products enable the pickup and delivery system to be automated so drivers can scan tracking numbers for verification and capture signature on the mobile handheld devices. This information can be time and date stamped and sent in real time to the people who require the information for processing. A major benefits of this technology is that the proof of delivery can be sent to the customer within seconds of the package being received.
By combining the information received from the time and date stamp as well as the GPS routes taken by the driver, businesses can optimise the delivery routes between stops, dispatchers can locate drivers within a specific area for urgent pickups, and shipments can be planned accordingly. One of the many issues faced by transport and logistics companies is the hectic cross docks, semi-trailers and rail carts needing to be unpacked whilst ensuring parcels are transferred to the correct outbound trucks and vans is critical. Companies are looking for ways to improve the flow and speed of operations whilst limiting errors. With mobile devices having the ability to navigate drivers exactly where each parcel is destined, businesses can significantly reduce the number of shipment-handling errors.
Oncore Systems’ transport and logistics solution can be used for the following applications:
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